stopped making arcade games in 2000. All support for the
arcade products has ended. The entire Atari facility was
closed, and the building was cleared out. Atari Games no
longer exists. Their intellectual propery was puchased by
Midway Games. Midway no longer makes or supports arcade
games either. There are several places, where you can still
get help with your Atari arcade game or pinball machine.
The first place to start, is to look in our Support Forums. Post a question, and other Atari Fans will answer your questions.
Secondly, you should seach Google's newsgroups for the rec.games.video.arcade.collecting newsgroup. Chances are that someone there has had the same problem over the past ten plus years.
If you have a newer Atari arcade game (1996-2000), you can contact www.happcontrols.com for limited support and some parts.
If you have an Atari pinball machine, you should search Google's newsgroups for the rec.games.pinball newsgroup. You can also try gamearchive.com for help.